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The obvious solution would be to look for a substitute, rather than try and do the same old card thing. I think everyone is pretty convinced that we'd like to lose the cards, especially if it means lo...
More than 300 consumers who are active Internet users participated in a survey conducted by the Society for New Communciations Research, focusing on how customer care influences brand reputation given...
Now this might be a really dumb question but I ask it in response to Chris Skinner's blog published on the SWIFT Community website. According to Chris, SEPA is working and he substantiates his claim b...
Withdrawing funds from a Barclays cash machine today I noted that the UK banking group has added a trademark to its ‘hole in the wall’ branding. Barclays Bank first dispensed with the ATM acronym for ...
Faster payments is a good thing. The problem is that they aren't really faster until they're all faster, ie you can't really tell the customers 'some if your payments might be faster'. Customers will ...
Reading between the lines, regulators will continue to take a big stick to institutions that leak personal data. And so they should. But there must be a more artful approach to stem the flood of s
Nice to see that plain old Tom Glocer has been upgraded to the more commanding Thomas H Glocer in his new role as chief of Thomson Reuters.
An interesting article on Finextra today with statistics that one third of UK web users bank online. Apparently the most popular sites are Lloyds TSB and Royal Bank of Scotland. What is interesting f...
Don Callahan, Citigroup's chief administrative officer, has taken strong exception to a news item in the Financial Times which reported that the universal bank had sought advice from Hewlett-Packard a...
A weird idea from Canada but thought provoking - a campaign to get people to shut down their computers and so on for a day. The idea is to spread awareness of the dangers of excessive use of modern t...
Congratulations must go to Gary Wright who chaired the corporate actions automation conference in London week before last week. The conference did two things that are pretty rare these days. It actu...
Who says crime doesn't pay? Jerome Kerviel, the rogue trader allegedly responsible for $7.3 billion losses at SocGen, has got a new job - as a computer consultant. Kerviel is working for LCA computer...