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This evening I amused myself by watching another group of Cambridge University Students prove security loophole in the EMV Chip & PIN System. Obviously the BBC heavily edited the clips to try and ...
Lots of chatter in social media circles yesterday about this report on the New Comm Biz blog cocerning a financial services employee who was allegedly forced to remove his LinkedIn profile in respons...
Hey, that’s a first. A bank sues a customer over losing money to fraud. It used to be the other way around. Online banking fraud got to executive level attention when in 2005 Bank of America was sued...
While it is admirable to use the money to support charities, would it not be more sensible to cap bonuses and require the banks to use the surplus profits to pay off the debts which the government is ...
When something happens for the first time - it's avantgarde. If you see it twice - it's original. On the third time - it's plagiarism. On the fourth - it's pastiche. But when it happens for the fifth ...
Many people I have spoken to in the industry believe that finally, in 2010, we will see the announcement of an end date for SEPA. It is something many of us have been calling for, and now it looks lik...
I came across this blog on Finextra which took a fairly cautious view on the use of biometrics in the UK and Europe. It referred to Bank Leumi now using voice biometrics for password re-setting for ...
Web 2.0 and Social Media are revolutionizing the way companies interact with consumer and customers. Banks and financial institutions cannot avoid to innovate in those areas. I have prepared this Soc...
Looking at the themes for next week’s GARP conference, how can anyone be anything but rallied by this year’s bold theme, “Transforming Risk in a new world order”, and the acknowledgement that the fina...
A recent study by Dutch investigation firm Ultrascan shows we are half as smart (or twice as dumb) as we were in 2008 as advanced fee scams doubled in losses to over $9 billion. 419 Advance Fee Frau...
If you really think about it, the goal of any innovation is to better fulfil an existing need. Thus, banking innovation must keep pace with customers’ evolving aspirations. Pick a random sample of cus...
Whenever a customer initiates a transaction, it’s a moment of truth for his bank. Likewise, the acid test of a banking innovation is its impact on customer experience. Enough has been said about the r...