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I had a call with an industry colleague earlier today talking the recent news on GMail Google Wallet integration, Dwolla's funding round and the "Square Cash" announcement. At large I'm seei...
I was surprised at the extensive coverage of the Barclays Wealth change in customer identification techniques. Barclays have introduced passive voice identification, so the system identifies callers a...
The chatter has begun in Mexico around the upcoming changes to CFDI. With more than 500,000 companies potentially affected, there is a lot of posturing by solutions in the market place. But what is im...
Given all the hype about getting closer to customers, you’d think that banks would be first in the queue to invest in technology that enables them to follow individual lifestyles based on unstructured...
Leavenworth is a small town in the west-coast state of Washington. Starting as a couple of roads parallel to the new railroad tracks set in the late 19th century by the Great Northern Railway company,...
The relationship between retail banking customers and their financial institutions can often be described as strained and tumultuous. The role played by banks in the global financial crisis and its se...
Digital channels are all about sales. If they aren't, then you're doing something wrong. First and foremost, banks are about creating wealth. To do that, banks need to help their customers articulat
Electronic invoicing isn’t new and has been around some time in the form of electronic data interchange. A question I am frequently asked, and most recently by a UK government Minister, is if e-Invoic...
Legal Entity Identifiers (LEI) is one of the very best global industry standard projects undertaken since ISO15022. It has widespread benefits way beyond the initial focus and could bring forth a new ...
What data breach? Are you talking about the one that happened at Heartland in 2009? Or, maybe the Fidelity one from 2011? Again, no? Oh, you're referring to the latest one that led to the arrests in N...
With the recent news that the Council of the European Union is demanding that SEPA migration efforts are doubled, the question remains, do payments professionals fully understand the steps to becomin...
Once again we have been reminded of the vulnerability of financial institutions to credit card fraud. Last week we saw the news that a large gang of thieves (a number of whom have just been arrested ...