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Wooden. Layered. Traditional. I could make the obvious "and thats just the banks!" joke, but I think I'll refrain. Russian nesting dolls (or matryoshka dolls) are weird little things. Normal...
As the dust continues to settle after the momentous decision by UK to leave the EU, the implications in terms of EU regulation are pretty clear, with the FCA stating whilst the UK remains in the EU (f...
When performing their daily banking routines, customers don’t want to be bothered by complex security features and authentication procedures. Today, they expect simple and fast user interfaces and oft...
Even though studies are showing that an increasing number of users are giving the mobile wallet technology a try, only a few are reported to be using it on a continuous basis. Consumers say their top ...
In my last post I outlined the emerging role of Fintechs and what CFOs need to be cognizant of while operating in a marketplace influenced by Fintechs. Needless to say, the role of CFOs have become cr...
How Procurement can play a strategic role in outcome based models for financial services. The speed and complexity of businesses and their dependency on agile external partners continues to accelera...
“We must innovate!” Are you sick of hearing this yet? Are you focused on revenue growth, expense management and the increasing burden of regulatory compliance? If so, innovation may be the furthest t
In response to the increasing demands of today’s always connected consumer, the term customer experience has become more than a simple buzzword. Used as a key brand differentiator for all types of ind...
The banking industry still has a black eye - but it’s more painful for some than others. Lasting repercussions from the global crisis, the emergence of non-banking digital disruptors, and impatient, t...
Background on Smartphones market dynamics IN the recent years, mobile phones have turned out to be one of the best inventions by men. Today, its difficult to think about life without a mobile phone in...
Just as I was about to move away from my tentative foray in the psychology of saving I was exploring the other week, my eye was caught by a Google alert about a newspaper article that rapidly brought ...
You cannot have missed the latest craze for Pokémon Go. Hordes of zombified individuals are wandering around your city, staring at their mobile devices. They are hunting for Pokémon. These ‘pocket mo...