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You just accept deposits and make loans with high margins. If you are a start-up bank you just pay more for the deposits and then place the money in high-earning but still quite secure loans and inte
Banks in the US are on the receiving end of long overdue examination into their practices in relation to overdraft charges. Transaction 'reordering', 'delaying' and other handy little systemic sleight...
Why, when a Bank will hound a defaulting mortgagee for 50 years for repayment, adding new charge after new charge and top rate interest on top, can a Bank get away with the idea that its debts will be...
The UK's Financial Services Authority (FSA) has published proposals that for the first time will 'name and shame' banks with a poor record for handling customer complaints. The proposals would see fi...
Couldn't happen to you? Well, fraudsters stole $1 billion from nearly 500,000 Australians in 2007 alone. This year is proving to be a bumper year. A recent round of phishing attacks against Commbank c...
Twitter is on a few people's minds at the moment, and although it has tremendous potential as a communication tool and is still in it's primitive stages- twitter has provided some unusual insights int...
I note there is a movement afoot to revert to plain language and traditional type mortgages in these changes we see sweeping the financial industry. I'm all for plain language. Keep it simple. Anythi...
Wells Fargo's Guided by History blog has unearthed a great architectural curio from the early 1970s. To celebrate its centennial year in 1972, NorthWest National Bank created and staffed a space age ...
That's the literal translation of CheBanca which offers an innovative take on the traditonal bank branch courtesy of Milan design studio Crea International. It's as sleek and cool as the Apple Store....
Interesting, if not entirely surprising, snippet from the strategic innovations in payments systems panel discussion here at EBAday. Lee Fulmer, currently with IBM, revealed that in his previous life ...
70 percent of all transactions in Australia and 75 percent of payments between $11 and $25 are made with cash. Customers may use credit cards for reasons such as an interest free period and loyalty pr...
I've seen plenty about Web 2.0 and people wondering how do banks get into social networking. From what I can see most of you have it back to front. It's not about using the new social media communicat...