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Before I answer that, let me ask a couple of other questions. How many of us have transferred our nest eggs or life savings to a digital only bank? I suspect the answer to that is an overwhelming majo...
With the dereliction of Rio de Janeiro’s Olympic sites all over the news at the moment and the iconic Maracana stadium looking nothing short of unrecognisable, coupled with the ongoing drama closer to...
Waiting at the departure gate at Heathrow Terminal 2, dressed as an eskimo as I didn't trust the weather reports for Hamburg! The question I started to explore: Is Payment Service Directive 2 (PSD2) ...
I remember reading an article in the Wall Street Journal last year that predicted how formerly resistant big banks will be adopting the public cloud in 2017. Now I know we’re only in March, but it’s ...
BPO industry has evolved, from payment and transaction processing to value delivering business model. In today’s scenarios Service providers have become more proactive in identifying and delivering bu...
Innovative, modern branches, with a primary focus on offering a digital-based experience in a physical branch, appear to have found a way of keeping the branch a relevant and frequented banking channe...
Solving Unaddressed Customer Problems While internet and mobile banking have revolutionised the ease of access to banking products, there are occasions where neither digital nor traditional branch ba...
Inviting, Innovative and Inspiring Despite the growing preference for digital banking channels, branch banking is far from obsolete, with banks worldwide endeavouring to re-invent the branch experie
Evolution Of The Bank Branch – Where Do We Go From Here? While the history of banking can be traced back as far as 2000BC, the advent of modern banking really occurred in the 17th century when banknot...
The final PSD2 draft regulatory technical standards (RTS) issued by the European Banking Authority last week clearly set out the very limited circumstances in which risk-based assessments may be used ...
The almost unceasing reports of major cyber hacks should be incentive enough to ensure that financial institutions reassess existing fraud protection for their payments systems. Recent official warnin...