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Understanding who your customers are, what they can afford and how best to communicate with them are essential best-practice principals in any good collections set up. Treating customers fairly is no...
Trading volumes in exchange-traded derivatives (ETDs) continue to rise (up 30% from pre-crash volumes). But at the same time many firms have failed to make a corresponding investment in their post-tr...
It’s been a calamitous few years for investment banking. Between profit slumps, job cuts, unprecedented fines for non-compliance and the incessant onslaught of regulatory pressures, it’s been one cont...
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As I collected the broken and uneaten remains of my children's Easter eggs, it reminded me of a particular egg: Humpty Dumpty, from the English nursery rhyme. Poor Humpty fell off a wall: "And al...
City of London Police Chief Adrian Leppard, at a recent Tech UK conference, said that up to 80% of online crime goes unreported to the authorities. The Commissioner told the audience that the scale of...
Future Market Insights (FMI), in its recent report titled “Wearable Computing Devices Market: Smart Fitness Devices to Outpace Market Growth, 2014 to 2020” indicates that the global wearable computing...
Six key tenants for risk technology platforms, to ensure they can handle risk calculations, aggregation and reporting requirements in ever more complex and fragmented market structures. Given events
The introduction of Apple Pay did wake up a few folks in San Jose. So much so that eBay announced plans to split up eBay and PayPal – a major and sudden reversal of strategy. Did Apple’s announcement...
In the previous post, I have made a statement that people not only dislike their retail banks, but they even distrust them. Despite that customers tend to stick around with their banks instead of swi...
Samsung is currently taking a pummelling from the media. Last month it was criticised for its Smart TVs that ‘spy’ on people in their homes, selling information on their behaviour and viewing choices ...
Following the publication of these functional requirements[1] and the rapidly changing technology available there is a risk the document is out of date before it is agreed The document as one may exp...