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Customer experience the key as UK account switching gathers pace The in-bank customer experience has always been important for financial institutions, but two current trends are placing even greater
The cost of compliance has continued to increase over the past few years with a myriad of regulations aiming to achieve greater transparency in the market place. Looking at MiFID in particular, the ma...
Following the results of the Comprehensive Capital Analysis and Review (CCAR), it’s fair to say that risk and capital management have significantly evolved since the global financial crisis of 2008. T...
The Agency for the Cooperation of Energy Regulators (ACER) has published the materials from its workshop on the regulation on wholesale energy market integrity and transparency (REMIT) implementation...
The official confirmation of 290 erroneous validation rules included in the CRD IV ITS and the associated XBRL taxonomy (against which data should not be validated) coincided with the announcement las...
On the same day as it announced a delay to the first round of Liquidity and COREP reporting to the 30th of June, the European Banking Authority (EBA) also published an addendum to its work plan for 20...
Today, corporates across industries consider the implementation of e-invoicing systems as part of their broader e-procurement strategy. Corporates take the lead in guiding their supply chain partners ...
A key trend driving developments in the European financial infrastructure is the EU’s ambition to level the playing field between banks and non-banks. The first Payment Services Directive (PSD) create...
The European Insurance and Occupational Pensions Authority (EIOPA) has published a consultation paper, together with a related cover note, on proposed guidelines on the operational functioning of coll...
As the waves of regulatory compliance have ebbed and flowed over the last few months, many institutions are breathing a somewhat misguided sigh of relief, especially where Dodd-Frank, EMIR and the Hon...
Every strategy for improving recurring revenue depends on one critical factor–your existing customer’s buying behavior. A good understanding of your buyer is the foundation for all renewal sales succe...
This picture taken at annual financial technology gathering TradeTech in early April provides a clear illustration of the dearth of women in financial services and, in particular, financial technolog...