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My excuse for my recent blogging hiatus is that I was kicking off a project (or three) with a new client - a securities firm in Vancouver. Rather than spend time expelling ideas, it was time for me to...
It comes as no surprise that the Payments Council has again articulated the demise of cash in their latest report with usage rising just 7 per cent over ten years, while total spending has doubled. T...
Generally in a trusting relationship spying isn’t necessary. I’m sure Sandra Bullock, Kate Gosselin or Tiger Wood’s wife didn’t think they needed to spy on their husbands, until they did. Reckless b
VaR – a fantastically complex mathematical model for measuring the risk in various portfolios - has received some bad press of late. Many have argued that the recent financial crisis was ultimately a ...
Studies show that online banking customers are more satisfied and purchase more products vis-à-vis others. This underscores the importance of online channels in the delivery of customer experience. Th...
A couple of weeks ago I started to think of biometric payments, how well developped they are so far and maybe how long it will take to have it mainstream. In Belgium there are no signs of biometric p...
Sources inside Thomson Reuters have said that Tom Glocer's plans for the massive market data, news, technology etc, etc, etc...vendor must proceed without failure or he (and by default everyone else) ...
It is axiomatic that banks have traditionally had problems in measuring their payments business and the value it brings to their bottom line. Are payments just a means to securing a corporate’s DDA or...
What’s so great about internalising FX flows? In a recent article called separating the men from the boys in global FX I touched on internalisation of FX flow. I’ve had a lot of feedback on this, a
It's spring now at Finextra HQ and with it comes a new live and interactive webcast, Retail Banking - Customer engagement in the digital age, sponsored by Adobe. The webcast will look at a range of i...
Brilliant initiative from Nationwide, to restrict peoples' in-branch access to their own cash. It ignores those who don't want to draw £100 or more out and don't trust cash machines (like many elderl...
Is it just me, or does mobile banking seem to perpetually be the next big thing? Maybe it's because I remember how underwhelmed I was by the first generation of WAP browsers on mobile phones when tryi...