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A Finextra Member

B2B Customer Retention: How To Improve Your B2B Loyalty Program Pt. 2

In B2B markets, retaining a small group of loyal customers can mean the difference between success and failure. According to a study by Bain & Company, B2B companies can expect between a 25 to 95 ...

05 Sep 2019
Bernd Richter

European Mobile Payments - the next chapter?

Yet another run on mobile payments in Europe - or really the next chapter to build a realistic and successful counterbalance to Apple, Google, Samsung, Visa, Mastercard and alike? An newly created a...

03 Sep 2019
SEPA and European Payments
A Finextra Member

B2B Customer Retention: How To Improve Your B2B Loyalty Program Pt. 1

As I previously discussed in my two-part series on B2C customer retention, It costs more to acquire a new customer than to retain an existing customer. The same holds true for relationships with B2B ...

30 Aug 2019
Craig Ramsey

The European race to provide real-time payments

As individual European nations forge a real-time, digital-first payments environment, they raise the bar for all financial institutions conducting business in the Eurozone. Instant payments have becom...

29 Aug 2019
Banking Strategy, Digital and Transformation
Bob Lyddon

iPagoo’s insolvency puts question mark against NPA

We have recently blogged about NPA and Pay.UK’s loose governance procedures generally, but we need to focus in on the case of iPagoo/Orwell, and its implications for New Payments Architecture (“NPA”),...

29 Aug 2019
Bob Lyddon

Netting and pooling, not the same: unless you are the ECB

[First published by AccountingCPD] Many multinational corporates have a pooling arrangement for the cash balances owned by their various subsidiaries. For example this could be with Bank Mendes Gans i...

27 Aug 2019
Shyam Khandelwal

Future of Money. Point to note or notes to points

Do we really need the money as we know it today, in the future? The world is moving fast towards digitalization of financial transactions. The level of innovation happening in payments space is mind b...

27 Aug 2019
Banking Strategy, Digital and Transformation
Ralf Ohlhausen

Obstacles per se

The closer we come to 14th September 2019, the implementation deadline for the RTS on SCA & CSC, which details much of the PSD2 legislation, the less room we have for unclarity about its stipulati...

17 Aug 2019
A Finextra Member

Customer Retention: How Can Your Business Ensure Repeat Customers?

Do you know what’s better than acquiring a new customer? No, the answer isn’t “two customers.” It’s retaining a repeat customer! In my last post, I showed you the stats on customer retention, and t...

16 Aug 2019
Bob Lyddon

Pay.UK governance and ongoing indications of a fiasco

Having taken a break from following the governance of Pay.UK for a while, a quick skim underlines the prevailing chaos. We have already written about the ditching of a key feature of ISO20022 XML and ...

13 Aug 2019
Konstantin Rabin

Vendors looking for Fintech solutions driving innovation

It seems that what is driving true innovation within the fintech community is not simply the jovial step of progress, as certain parties would put it, but rather the basics concepts of economic theory...

13 Aug 2019
Innovation in Financial Services
Gustav Korobov

Fintech in Europe

According to experts, the most innovative country markets in the UK, Lithuania, Estonia, Germany, Sweden, and the Netherlands are currently the main drivers for the development of the European fintech...

12 Aug 2019
Fintech

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