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For financial institutions, the primary goal of digitisation is making banking simpler and more intuitive for customers. Biometric identification has huge potential, offering convenience, simplifying ...
In near future when u visit a Bank Branch or Shopping Mall or Airport / Bus Service. We may be welcomed by a Virtual Front Office Service Assistant through Hologram Technology. Hologrom technology is ...
Background The other day I was shopping on Amazon and Flipkart online. I chose a mobile to buy and on the same page, another section came up which had information displayed for a mobile cover and a sc...
Do you feel lost without a mobile device? Research suggests mobile users can't leave their phone alone for six minutes and check it up to 150 times a day. Banks need to adapt to this fundamental shift...
When the public bands together, their voice is truly distinct. During the 2008 financial crisis, considered to be one of the world’s worst economic disasters, their collective voice could not have b
It is not unreasonable for consumers to assume that they should be able to assess their eligibility for a loan without damaging their future prospects. The majority of lenders perform hard credit chec...
If you think bots will never replace human agents, you’re amongst the lucky few who has been served by intelligent human agents. I admit that I’ve also been among the lucky few at times. But more oft...
I can vividly recall, 20 years ago when I walked into my local bank branch to apply for a line of credit to purchase a car. The bank arranged a personal meeting with the manager of the branch – a un
It has been said, and we will say it again, that ‘data is the new oil.’ Volumes of data, and the number of channels through which that data flows are exploding. In 2016, we created more data than the ...
Last month the finance ministry announced that Britons could save hundreds of millions a year as credit and debit card fees added to payments will be axed from January 2018. The total value of surchar...
Financial institutions are only beginning to scratch the surface with Robotic Process Automation (RPA), and much of the technology’s potential remains untapped. This is not to say that financial insti...
It has now been 500 days since the consultation period closed on 18 March 2016 for FCA Discussion Paper DP15/7 "Our approach to SMEs as users of financial services." At present, the provisio...