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One of the processes that needs to be examined, as the world's authorities work out how to change the financial infrastructure for the better, is the process of automated and remote credit scoring and...
We have recently heard from a number of respected analysts that after the financial crisis banks are likely to reconsider their off shoring/outsourcing contracts with the assumption that a number of s...
It's an interesting dilemma for an organisation like LloydsTSB. They need to be quite bullish about the benefits to be derived from the takeover of HBOS (if they are to convince people to support it)...
The economic downturn may lead to a surprise revival of interest and investment in branch banking, as consumers seek out personal advice and a shoulder to cry on in a recessionary climate. Seventy per...
The opportunity exists in the next 3 months for a significant shift in power in the corporate world. Shareholders large and small have a unique opportunity to exercise a degree of control over the co...
I was in Reykjavik, Iceland on the Monday when the Icelandic economy meltdown occurred. By co-incidence I was also on Wall Street when the 1997 crash happened and being in both locations was, I promi...
The FT reports the launch of a new Mastercard credit card in oil and mineral rich Kazakhstan. Big deal, you may say, but this is no ordinary piece of plastic - it's inlaid with a 0.02 carat diamond a...
I have to say that ING Direct appears to been listening to the customer on the call centre issue. In a letter to account holders the CEO offers thanks to customers for their confidence in turbulent t...
The Australian government has been threatening to make it easier for customers to switch banks and have announced their solution goes live today. I don't know about the timing, seeing nearly everyone...
It's not often that you see a full breakdown of exactly how much money a bank has spent on different projects within its overall IT budget. At least not in the public domain. But at Westpac's earnings...
The announcement that BP's third quarter profits have exceeded £6billion has to be a worry for governments and just about everyone on the planet. In these times of economic worry and with the financia...
This blog sometimes flirts with the idea of news, rather than just comment, and I couldn't resist this story. I saw it today in the Scotsman (though it's also more detail here in the Daily Mail). ...