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As the fintech sector continues to evolve, businesses are increasingly recognising the transformative potential of artificial intelligence (AI) in optimising operations and elevating customer experien...
12 years ago I was a client of a super safe bank with an absolutely disgusting client service. For example, when I came once to the brunch to get some cash without a plastic card, they gave me 90% an
We’ve seen a significant rise in inflation over the past year, leading to increasing market uncertainty and ultimately causing costs to spiral for many businesses. Meanwhile, the economy is recovering...
The financial landscape is constantly evolving, driven by technological progress and an ever-growing influx of information. This shift highlights the crucial role of real-time market data in making in...
Real-time B2B payments are surging in popularity globally. It’s estimated that up to half of B2B payments will be made in real-time by 2025, and for good reason. But discrepancies in growth between r...
The IPO market was challenged by 2023. Last year, there were 154 IPOs on the US stock market, which is 15% lower than in 2022. Both younger and more mature companies delayed their IPO because of the ...
Throughout history, radical new ideas have always been the catalyst for profound change. From a technology perspective, the events that have shaped the world the most are the invention of an innovativ...
Over the last five years, the digital banking sector has experienced significant growth and transformation, driven by technological advances and changes in consumer behavior. Many Europeans already ha...
The Digital Operational Resilience Act (DORA) is a new European regulation designed to fortify the cybersecurity landscape and ensure financial firms can effectively manage digital risks. Coming into ...
Customer experience is a top priority for businesses of size today. In a competitive market, keeping customers happy and engaged is crucial for success. Artificial intelligence (AI) and chatbots are e...
Credit and debit cards have largely replaced cash in Australia, providing customers with increased convenience and introducing purchase protections. However, card networks charge a fee for each and ev...
What is Digital Transformation? Digital transformation is a process applied to integrate new or existing digital technology into a certain area of the business. The redesign and reconfiguration of t...