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Telephone banking and chatbots unsurprisingly proved popular for customers during the pandemic because of how they allowed them to interact with people at their bank in a safe and convenient way. Rese...
Midsized financial institutions must pay close attention to anti-money laundering Midsized financial institutions (with $1 billion - $10 billion in assets) play an essential role in our financial syst...
While many financial players are investing heavily in transforming the credits domain, the financing products themselves have not changed significantly in the last few decades. Instead, innovation is ...
‘Twas in another lifetime, one of toil and blood and online fraud When blackness was a virtue the road was full of mud I came in from the wilderness, a creature void of form Come in, she said I'll giv...
Saying that blockchain is a universal technology would not give an actual idea of the scale: the chain technology has already been implemented successfully in completely different domains and is curre...
"It’s about me, here and now" can be considered as the catch phrase for customer centricity. In the banking industry this means providing financial services 24/7 via any channel (including t...
Twenty years ago, Prime Money Market Fund (PMMF) assets were equivalent to 11.9% of U.S. GDP. Today, following a decade of scapegoating and regulation, they are down to a miniscule 2.3%. Commercial p...
ESG investing is gaining momentum but how do fund managers and investment firms rapidly evolve to make it an integral part of how they do business? The climate crisis, corporate mismanagement, COVID-1...
The previous year was one of great uncertainty. It exposed the vulnerabilities in society and fundamentally changed the way people did business. With many face-to-face services closed, the finance ind...
Being associated only with Bitcoin just 5 years ago, the word “cryptocurrency” had not been known to anyone 12 years ago. In 2021 there are around 2300 varieties of digital currencies. This payment me...
Should risk professionals in the lending industry fear AI? In this article I look at whether the threat is real, the potential for better decisions around risk, how this fits with the culture in our s...
Does Size Matter? There is a fundamental shift in how trade finance is taking place, with the use of data-driven decision-making to support more democratic access, beyond company size. Trade finance...