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Zaf Kazmi is the head of group mobile channel strategies at Erste Group Bank and co-chair of the Banking Disruption work group at Mobey Forum. The last decade has seen most of us decisively change bot...
"Predicting rain doesn't count. Building arks does." - Warren Buffett Cash has been around for over 3,000 years. It's part of any culture's identity. In fact, you can chart the rise and fal...
Just back from the Exchange conference I keep pondering how we can get a shared view of how to automate administrative processes. Today - especially in the US - it still is large enterprise driven pr...
Not so long ago, the British cycling team was not just uncompetitive but even described as “laughing stock.” Today, they’re world-beaters. And the secret to that success is not the sudden discovery o...
Originally published at the Bank of Finland's e-booklet on the Future of Payments, in May 2016. The booklet is written in Finnish and downloadable here. “Change will never be as slow as it is today...
Mobile payments, blockchain, regulation: Card schemes face many challenges but still have time to reposition themselves to maximum advantage if they know where to look For more than 50 years card ne...
Amazon is the 800-pound gorilla in the ecommerce marketplace and a leader in making the digital-physical experience for customers frictionless. When Warren Buffett talks about Jeff Bezos, CEO of Ama...
While I came up with the Emotional Banking concept a few years ago, it’s only been a year now that I’ve waved my banking-change crusader flag and inflicted my indignation of banks not caring about the...
It struck me today that a brief history of booking and paying for taxis provides quite a nice illustration of what’s happened to payments over the past 20 years or so. Here’s my experience. Evolution ...
Desk exercises can be the best strategy for an ache-free trading session. A profession in forex trading means spending plenty of time on the computer. If you are a busy forex trader, it means you are ...
One wonders ... How much management-over-management is truly necessary for best-in-class execution? What does "Train-the-Trainer" really entail? Which are ideal ways to streamline commun
Our working lives should be fairly straight forward, after all, our simple objective would appear to be to work effectively together in order to make our company as successful as possible. However, gi...