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COUNCIL DIRECTIVE amending Directive 2006/112/EC on the common system of value added tax as regards the rules on invoicing Snippets – emphasis mine: “(8) Since the use of electronic invoicing can hel...
This case (e-invoices received by SMEs) represents quite well the market trend in Finland. The trend on the e-invoices-sent-by-SMEs has been steeper and the volumes much higher as so many invoice rece...
The Destination Hotels & Resorts cyber security breach is not the first report of credit card details being stolen from hotel databases. Hotels are a fantastic target for identity thieves. Hotel...
Leaders in the Economist digital economy ranking. The survey appears to be very thorough - but I would put more weight on productivity improving innovations starting from the highest and massive volum...
I attended a conference last week, in Berlin. (where else would I be?) It was a multi-industry event sponsored by SAS, the Premier Business Leadership Series (basically it was their client conference)...
In my recent blog on branches I got some reader feedback that leads me to believe that some have interpreted my positive slant on the effectiveness of direct channels as evidence that I am 'against' b...
Once again, some of the best football teams in the world have just bombed out of the World Cup – I’m referring to the USA... As an aside, England is gone too – in part due to FIFA’s technological igno...
It’s simple. Winning a race means “getting there first”. The same rule applies to banking, with a small corollary, which is that the most agile (and not necessarily the fastest) usually wins. Is ther...
In 2008 the great and the good of the banking world were attending SIBOS Vienna with no more thought than for any previous SIBOS or banking trade show. Even as delegates were checking into the confer
In my recent blog posts, ‘Lessons learned from the economic downturn’ and ‘What does it mean to be a ’Well Managed’ bank?’, you may recall that we have been following the exploits of my 14-year old ...
If a Relationship Manager does not know where along the credit application process the latest customer lies, which credit analyst last tended to the application and how long it took that analyst to co...
Fraud is serious business. A recent report from PwC cited that hacking attacks overall are costing UK businesses at least £10bn a year. Fraud reduces customer confidence and brand integrity. Merchant