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A Finextra Member

Sibos - What's all the chitty chatter about?

As the the first day of Sibos draws to a close and it’s time for delegates and exhibitors to pack their bags and head off for the sights and sounds of Amsterdam. But, before my hard working colleagues...

25 Oct 2010
Innovation in Financial Services
Brett King

What innovations will rock our world in the next 25 years?

As preparation for my SIBOS Long Now Innotribe sessions next week I've been talking to lots of geeks, thought leaders, bloggers and innovators about what comes next. This is by no means an extensive

23 Oct 2010
Innovation in Financial Services
A Finextra Member

Apple, tablet form factor and the banking community

On Monday Apple announced their 2010 Q4 fiscal earnings via their regular open conference call and webcast. The results of their most recent quarter are impressive. Here’s the financials:

22 Oct 2010
Innovation in Financial Services
A Finextra Member

DO HAPPY BANK STAFF LEAD TO HAPPY CUSTOMERS?

When I was playing team sports the last piece of advice from the coach was often “Go out there and enjoy yourselves”. The attitude seemed to be if you were having fun then everything else would fall i...

18 Oct 2010
Brett King

The iPhone 5 Debit Card - coming soon

200 individuals were the first to receive credit cards issued by Diners Club in 1950, the brainchild of Frank McNamara. It was the start of a completely new era in personal credit and payments. Americ...

18 Oct 2010
Innovation in Financial Services
Brett King

Is WiFi in Coffee Shops a leading economic indicator?

I spend a lot of time in coffee shops writing these days. I don't know why, perhaps many of you have experienced this, but I seem to have a very productive time writing when there is the smell of fr

15 Oct 2010
Innovation in Financial Services
A Finextra Member

Please insert your card into the contactless reader

This blog was created while Mark was working at The Logic Group. As more brands adopt contactless technology, how many consumers and staff at the check-out really understand its benefits and how to us...

13 Oct 2010
Bob Ford

Metro Bank and First Direct - Customer Interaction?

A large majority of attention has been focussed on how Metro Bank has opened 'stores' in London and, in the space of some 3 months, exceeded account take up expectations. It has also been well documen...

12 Oct 2010
A Finextra Member

Give a little gain a lot

With banks facing competition not only from within their own sector but also from new corporate entrants such as Tesco, loyalty programmes seem to be more important than ever. I recently read a survey...

12 Oct 2010
A Finextra Member

Credit Suisse publishes Global Wealth Report 2010

Last week, Credit Suisse announced the publication of the Global Wealth Report 2010. It’s an inaugural study which aims to “provide the most comprehensive study of the world wealth”. In contrast with...

12 Oct 2010
Innovation in Financial Services
A Finextra Member

Temenos and Odyssey: geographical challenges

My first Temenos’ assignment was in Madrid. It was a very large implementation at a Spanish branch of a big Swiss Bank. Late in the evening, straight after work, most of our team used to have dinner ...

10 Oct 2010
Innovation in Financial Services
A Finextra Member

Stress Testing your Bank's Operational Future

Fear of failure often leads to stagnation, and standing still is a very dangerous ploy in today’s highly competitive Banking market. Whether you are in a saturated market where the competition is to p...

08 Oct 2010

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