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Digital Banking" may have different meanings for different people - it may refer to the presence or future of banking, we might be there or we wanna get there. I always love simplicity, for the p...
It sounds a little bit strange but checking out the system error messages customer gets could produce quite interesting results and leads. Let me explain how this could be possible: if a customer get...
Small businesses have spoken out, in what has proved to be a definitive night for the Conservative Party. Despite the various predictions, David Cameron has led the Tories to a majority win. For sma...
For years authentication has been a thorny issue for banks and financial institutions, particularly in the world of mobile services. To date, these organisations have focused on building two of the th...
SMEs are the backbone of the British economy. There are over 5 million of these ventures in the UK right now, and they are in great rip-roaring health. The banking big four handle the majority of SMEs...
As the elections loom large and the party leaders are, as we speak, on some campaign bus or another, covering large swathes of the British Isles in the desperate bid to win over last minute voters, ho...
Apple is recognized as one of the most innovative companies in the world. However, with their Apple Pay offering launched last year, they are playing a surprising role: reseller for the credit car
As TSB prepares to be taken over by Banco Sabadell, their focus on physical branches is a notable move. In the face of increasing tendencies toward digital services, the purchase of 30 new outlets to...
The seven-day Account Switching Service was launched almost two years ago with much fanfare however we are still seeing only a minority of people moving their current accounts to a new provider. Accor...
There are many reasons why online merchants may lose sales. Difficult to navigate web pages, poor choice of products and asking customers for too much personal data are all valid reasons. However, one...
As the general election fast approaches, the economy is at a critical point. Key to the continued economic stability and growth, is the small business community. For context, there are 5.2 million b...
Fund providers need to go beyond providing fund performance data to deliver insightful information... Most purchases we make provide almost instant gratification. This means it’s very easy to know whe...