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I went to my favourite fraud underground forum, bought my favourite Trojan kit (I like Zeus), and then I looked through the Build-a-Trojan checkbox list to see what the next step is. Find hosting. Hos...
European commission acts to ensure that 8 Member States (Cyprus, Greece, Spain, Poland, Romania,Sweden, Luxembourg and Austria) implement EU rules on payment services and public procurement redress ( ...
Panorama ran a 30 minute programme last night on banks - old-fashioned, high street, retail banks. In true mainstream media style (I'm getting increasingly frustrated with the BBC of late) the focus w...
Finextra is conducting a survey which aims to measure how satisfied corporates are with their banks and in turn, how banks are serving their corporate clients. Our exclusive ‘client satisfaction surve...
This report truely suggests that a time has arrived for comprehensively utlising the Online Banking channel from multiple dimensions. Traditional Banks are struggling to keep pace due to a) competiti...
When you read a definition of Customer Experience you invariably will see two elements - the lifetime experience of the customer, and the total experience of the customer day to day as he engages in t...
Personally, I don’t particularly enjoy staying in hotels. Sure, after a long day of travel, the hotel is a relief, but in most cases, I’d much rather sleep in my own bed. Criminal hackers, on the othe...
I want to ask something to my bank - about some transaction on my credit card account. So I call in to the call center. After the usual niceties exchange, the Support Guy on the phone asks me: SG
This week the LSE released its quarterly results which showed a modest increase in Q1 revenue and so it seemed like a good opportunity to dig a little deeper into its share of equities trading and se...
cont. copyright Miloslav HOSCHEK PhD independent consultant mhoschek/ad/gmail.com
http://www.consilium.europa.eu/uedocs/cms_Data/docs/pressdata/en/ecofin/1157 89.pdf VAT directive for equal treatment approved on 13th of July. Now it is time to start driving transposition. Is there ...
It’s hard to believe just how revolutionary the mobile phone was when it first entered the market in 1973. Back then, the mobile phone resembled a house phone; it was heavy, bulky, not particularly er...