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For a while now I have been tracking how banks and financial institutions are using social technologies to provide new services to their customers. I thought that it would be useful to do a round-up o...
The US is enamored with outdated and costly modality that is costing Billions in lost revenue and fraud. While many argue the business case for moving to technology like EMV or NFC is hard to justify,...
The term “in-house bank” carries a variety of meanings. On one end of the spectrum, it simply refers to the ability of an organization to provide basic internal funding to its subsidiaries; on the o...
The story on Spain's Banco Sabadell’s approach to new retail banking channels highlights an interesting point. Innovators in the industry are typically focused on the adoption figures of mobile banki...
Sibos once again fast approaches, the programme is largely set and delegates can begin to plan their week in Toronto in some detail. As the recent financial crisis is no longer centre stage, the overa...
In an industry full of risks the role of the central counterparty is perhaps the most important of the market infrastructures. The recent past shows distinctly how much firms have had to rely on CCPs ...
A bit overdue, but here’s the second installment of the 4 C’s of core banking. Finding the best way to tackle legacy core systems has re-emerged as a key topic of debate among banks, from top tier glo...
Heard on a service company’s answering machine: "We realize you are still holding. Please do not hang up, as this will further delay your call." The truth is that banks are also the butt of...
In an era of performing more tasks with fewer resources, one would imagine that treasury technology alternatives, specifically bank connectivity, would become easier. Instead, it seems that as staff...
I took part in a webcast a couple of weeks ago looking at how to best use social media channels at large events, such as Sibos (coming up next month, folks!) Cognito Analytics, which sponsored the web...
There seems to be a general feeling of satisfaction in the market with the current levels of e-invoicing growth in Europe. Growth rates of 40% are often mentioned, and at first sight, that seems promi...
Abdul runs a ‘kirana’ (a small grocery) store in Dharavi, the world’s largest slum in Mumbai. The area is also the hub of several financial inclusion, remittance and micro-lending initiatives. Abdul i...