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Darren Negraeff

Banking on the Relationship

Sometimes, to understand where you need to go, you need to look back at what the past held. Banks previously employed a silo-based approach towards pricing and reacted only to competitive offerings wh...

03 Aug 2012
Innovation in Financial Services
Stephen Wilson

Now is not the time to go soft

Online computing represents probably the first new platform in thirty years. Not since the PC have we seen a whole new hardware-software-solution-product environment emerge. It's understandable that...

03 Aug 2012
A Finextra Member

Monitoring Social Media, Surveillance or Enablement?

An article on ZDNet caught my attention recently. It looked at a Gartner report that said 60% of businesses will be monitoring social media by 2015 and asked its panel of CIOs if were they doing so a...

02 Aug 2012
Social Banks
A Finextra Member

3 Top reasons to start sending email receipts

Email receipts are a highly underutilised tool. They are an incredible addition to your communication suite, an opportunity to cross sell and they enhance future marketing, yet only a handful of brick...

02 Aug 2012
Brett King

Can the banking industry re-engineer trust in the system?

I grew up in a world where a run on the ‘bank’ was never realistically going to happen. I grew up in a world where when someone wished to declare the truthfulness of their assertion they’d simply say ...

01 Aug 2012
Finance 2.0
Hans Tesselaar

SOA - a 'playlist' experience for financial services

I have written at length in the past about the growing importance of flexibility and efficiency in banking IT systems. As competition from emerging markets grows with the rising powers of Asian banks...

31 Jul 2012
Nick Ogden

What does the Moody's downgrade really mean for businesses?

For months now we have been fortunate enough in the UK to sit back and watch as Moody's, the bank rating agency, set about a mission of degrading poorly performing banks. But all this changed last mon...

31 Jul 2012
Robert Siciliano

Using Tech Support to Set Up Your New Devices

There are some things in life that require a “professional” to get the job done properly. You wouldn’t let your cousin Larry who’s a landscaper reset a broken bone in your hand right? You can certainl...

31 Jul 2012
Martin Bailey

The price we pay...

Some things are very easy to put a value on such as a loaf of bread or a pint of milk. Services are harder to value and prices can vary wildly especially in different geographies. How much should we p...

30 Jul 2012
Transaction Banking
A Finextra Member

Personal fraud management: staying a step ahead

I just finished reading an article which discussed how to avoid becoming a fraud victim. The author discussed various schemes facing consumers today (e.g. e-mail scams, online banking fraud, etc.), w...

30 Jul 2012
A Finextra Member

Going cashless: the heat is on

It seems that Canada’s revamped polymer currency isn’t quite holding up the way they hoped. Recent reports say the money has been melting when placed too close to a heater or when left in a hot car. N...

30 Jul 2012
Matthew Talbot

Mobile OS Vendors Continue to Invest in Mobile Payments

In the last several weeks, two leading mobile operating system (OS) vendors moved into the mobile payments space. Apple announced its new mobile wallet Passbook that will debut with iOS 6 this fall. M...

30 Jul 2012

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