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To win and retain customers, retailers and providers of consumer credit compete to offer a hassle-free customer experience. This means efficient checkout processes from retailers and fast and efficien...
Most of the lower or middle income group families in India has only one member earning for the family, but almost everyone in the family has a role to spend for various expenses. This case is more rel...
As a consumer today, we expect our banks to know us when we walk through the door and advancements in technology should be making this easier. When I started my working life in the early 90’s, the bra...
Bill Gates said that banking will always be needed, but banks as we know could easily disappear. And FinTech is all about winning changes and everyday finance improvements. In 2015 venture capitalist...
If you’re on the Board of Directors in an organisation which handles payments, I suspect you will have broken out into a cold sweat at the thought of a systems failure. Alternatively, you may have bee...
I have a confession to make - I'm not really a millennial! Despite my liberal use of emojis in my tweets and the word 'awesome', the fact of the matter is I missed out on the crucial millennial cutoff...
Yesterday I had to take four buses to get to work in defiance of the Train unions. This gave me the time to think about how we can resolve the impasse between the train company and the unions that is ...
Organisations today face more complex software risk than ever before. With an increasing number of breach and ransomware stories making front page news, the need for robust corporate defence has neve...
2016: a year in which blockchain started to enter mainstream speak in financial services and banks increasingly turned to the cloud. Many retail banks embraced technologies to personalise the online ...
The Clearing House (TCH) has announced its plans for a real-time payments initiative for the U.S. The Real-Time Payments (RTP) system, scheduled to go live in April of 2017, will support the sending a...
Now IT development costs are so low for start-ups I feel that technology is no longer the key edge for FinTechs. I read an interesting press release recently from an early stage vendor who was just an...
Don't know your APR from your EAR? Well maybe it's time for a human-friendly explanation of all the lending acronyms which, I reckoned, would only take a few minutes to write. It has taken 3 days to m...