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Achieving digital transformation becomes more complicated in large banks which are siloed in nature, have evolved and grown through acquisitions and have many legacy systems – or IT spaghetti. Mainten...
Data underpins almost every aspect of the financial markets. This trend has only intensified in recent years as financial regulators have strengthened reporting and transparency requirements with buys...
Recently there were some interesting announcements on blockchain and the payments industry that triggered me to write this blog. Especially now that SWIFT’s SIBOS event takes place in Geneva. First, S...
Banks are facing a new and steep challenge from disruptive start-ups, unencumbered by old habits and behaviours and promising customers a new, digital-centric experience. Monzo, for example, had proce...
Having had a sabbatical of several years from Sibos it has been great to return to the community at Sibos 2016 in Geneva. So what has changed? The grid layout of the exhibition still provides delega...
With increasing regularity, I’m hearing more and more banks saying that they are faced with having to do more with less - almost a mantra for our times. The facts that support this are obvious. The ...
Irrespective of Brexit the UK will be getting an interoperable and innovative implementation of PSD2 With the memory of summer fading fast it is worth taking stock of what has happened within UK op...
I found 3 key findings in Capgemini and Efma annual Retail Banking Report 2016 about banking customer experience, which I want to share with you. 1. Banks are focused on older customers leaving Gen...
Most banks have dabbled with natural language in some form. A simple virtual assistant on a website or a mobile app that allows basic voice commands, but these are just point solutions to specific pro...
While there are potentially endless opportunities for the technology in financial services, there is currently a gap in understanding how Artificial Intelligence (AI) works. As part of a series of blo...
Now a days organization are looking out for means of effectively processing the unstructured data so that meaningful insights can be achieved and the results can be leveraged for better and intuitive ...
The current ongoing SIBOS is a milestone event showcasing disruptive and innovative technologies that the banks will have to embrace to stay competitive. The fintechs are the toast of the event. One c...