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Craig Ramsey

The customer is always right

It’s a fact that when it comes to banking and payments, customers have high expectations of reliability, efficiency and dependability. This has not changed over the decades. What makes it more challen...

21 Sep 2011
Finextra@Sibos
Gaurav Handa

Getting a Grip on Big Data in Financial Services

As we start off the week at SIBOS, big data is a big focus. This year, a deep dive into big data is taken during an Innotribe session at the conference, part of a larger initiative to enable collabora...

20 Sep 2011
A Finextra Member

Payments: clients to the left of me, regulators to the right

It’s been a challenging few years, and banks especially are still under a lot of pressure. Regulators are demanding far more complex, granular and frequent reporting, while customers are asking for be...

20 Sep 2011
A Finextra Member

Why EMV?

Why does the world care about EMV? The first, second and third reason is about stemming fraud losses. While there are some reduced operational costs via the decrease and automation of customer dispute...

20 Sep 2011
A Finextra Member

Sibos 2011 - Monday - Mood swings

So Monday has come and gone – what’s the mood of delegates at Sibos? With some exceptions I believe the feeling is of cautious pessimism. We know that things are not going well, but for the time being...

20 Sep 2011
Craig Ramsey

Hubs. Time to make them work

Payments hubs have been a talking point for a number of years now. Once envisioned as the 'silver bullet' for payment system consolidation, the reality has become somewhat different. I've talked to ...

20 Sep 2011
Finextra@Sibos
A Finextra Member

The Anti Social Network

Now that the volume of cash circulating through society is falling, bank robbery is no longer the blue-collar career it used to be. These days, it seems that career criminals have two options: diversi...

20 Sep 2011
A Finextra Member

ICB lobbying... be careful what you ask for...

It is inevitable that we are about to enter a period of lobbying by the banks (not that they weren’t already doing this!) whilst the ICB report is interpreted and translated in to legislation. We have...

20 Sep 2011
A Finextra Member

Better customer service lies at the heart of the ICB report

So, Sir John Vickers’ ICB report has finally been published and many banks are analysing the detail behind the reforms, keen to understand the impact of ring-fencing on their business models and profi...

19 Sep 2011
Finance 2.0
A Finextra Member

Laying the groundwork for T2S: benefits beyond compliance

The Target2Securities (T2S) initiative has the ability to revolutionise trade processing in Europe. The projected consolidation and centralisation of processes is designed to lower operational costs ...

19 Sep 2011
A Finextra Member

Up and Down Week for High-Frequency Trading

The reputation of high-frequency trading (HFT) seemed to swing as erratically last week as stock prices did last month. A survey found most traders wary of HFT; but some on Wall Street stood up for it...

19 Sep 2011
A Finextra Member

Will FSA mobile regulations render rogue traders obsolete?

Oh to be in the UBS compliance team this week. With news that another “rogue trader” has slipped under the radar in such spectacular fashion—at a time when the world’s banking system is in such a frag...

19 Sep 2011
Financial Services Regulation

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