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Personal Finance Managers and Mobile Money Management Apps (herewith “PFM”) have been around for over a decade. So far, PFM has focused on budgeting by offering tips to save money on everyday expenses...
A New Game Awaits Digital fluency and a thirst for convenience are making the UK’s borrowers more capricious and cost-sensitive than ever. Interest rate rises, and new regulations will add fuel to
Lloyds Open Banking Challenge Hackathon, #BuildanOpenBank, held on the 16-17 November 2017, had 14 teams including SAP taking part. The goal was to show, within 48 hours, an Open Banking value proposi...
When customers walk into their bank, they normally expect to talk to a personal banker or customer manager to discuss their need or issue. With every customer tending to demand personalized relationsh...
The proliferation of smartphones and messaging apps and the always-on mentality of many consumers changed the communication behavior of people. What used to be communicated by using SMS messaging and ...
For a better formatted text, visit my LinkedIn page: European Union, a multi-level integrated area. Thank you very much for reading this article. Happy to receive your comments / feedback and suggesti...
The CFO role in financial institutions has always been pivotal. But as the industry evolves and technology and data become increasingly critical to operations, CFOs have taken the lead in driving indu...
For businesses of all sectors and regions, communication and interaction with customers is changing at a rapid pace. In this three-part blog series, we’ll be looking at where we are now and how this w...
http://www.wired.co.uk/article/chinese-government-social-credit-score-privacy-invasion The Chinese Government social credit score project. Or rather Social Score or mass control. This is both amazin...
Banks must shift from channel- and transaction-driven approach, to focus on individual customers Financial institutions have been trying to keep up with the ever-changing digital landscape and custome...
They say imitation is the sincerest form of flattery. Challenger banks are doing what their name suggests, and research indicates they are gaining ground. For established lenders, replicating the char...
I bank with one of the UK big five. You probably know it. I use their app, which has all the standard security features you would expect from a modern mobile banking app, for checking my accounts and ...