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Consumers love alternatives, especially if the alternative is easy to use and already part of their everyday life. However, most consumers who undertake e-commerce using their mobile device are woefu...
T H I R T E E N T R U T H S O F P I P E L I N E M A N A G E M E N T Truth #1: The first truth of pipeline management is, as you might expect, that a strong pipeline avoids the quarter end crunch...
The holidays are, for some, an unbearably stressful time of year. The food, the parties, the relatives, and, of course, the gifts, all conspire to make miserable what should be fun and enjoyable. He...
As a result of OTC clearing reform – Dodd-Frank, EMIR – the cost of OTC deals is clearly going to rise, and spreads and volumes are going to fall. Who can make money in a market like that? With the co...
In my last blog post I wrote about the problems banks will have with fraud detection when the three day payment process window shortens dramatically from January 2012. Because existing risk-engine str...
It baffles my brains that a bank would even consider buying 632 branches off Lloyds when they don't even have any investment in mobile banking. They have just made a big investment in the past and Ll...
On our way home from a recent family vacation, my two year old grew understandably anxious and uncooperative while waiting for a flight in an airport terminal. So I handed over my iPhone, hoping to di...
Movement along the wealth continuum, where clients’ wealth can both rise and fall, has intensified in recent times and has brought with it a raft of challenges for wealth managers. Although investors’...
We have on many occasions stressed the need for the public sector to more aggressively - save their own operating costs, - help enterprises to save cost, - drive enterprises across digitalization ...
As of 1st January 2012, the three-day wait for fund transfers will be over. Banks must ensure that for all electronic payments (e.g. online banking transfers), the money reaches the payee’s account in...
The festive period looms and it occurs to me that the whole idea of good will to all men doesn’t seem to extend to the political elite and a press corps bent on spreading gloom faster than the Eyjafja...
2012 is set to be a dynamic year in the financial advisory sector. With the FSA’s Retail Distribution Review (RDR) coming into effect in December 2012, IFAs have to up the ante with standardised prof...