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Whether it is Bank of Queensland with their Hipster Branch launch, Citi's famed Apple-Store Branches, NAB's Crowd concept, Unicredit "Branch of the Future" in Italy and Bulgaria, PNC's Tel...
Last night as I got home from a Korean-town dinner in NYC with the Moven management team, I got a message via Facebook from Rob Findlay (Next Bank) about a recently launched Youtube video supposedly p...
Square's recent troubles are not exactly a secret. Wall Street Journal published a detailed analysis on the 21st of April this year, detailing Square's financial troubles and their rapidly shrinking ...
In a recent UN/ICAO commissioned survey on the use of signatures in passports, a number of countries including the UK recommended phasing out the long held practice because it was no longer deemed of...
I was in India a few weeks ago speaking to the Reserve Bank and most of the primary Retail Banks about the impact of mobile and social media on the industry there. The new RBI Governor in India, Raghu...
If any of you watch my Twitter feeds, Facebook or Google+ posts or those of the financial services crowd at large, it is highly likely that you will have seen a post I authored on Huffington Post...
Credit cards are expensive. According to BankRate.com the average US annual percentage rate (APR) charges on credit cards is 15.35%[1], but that’s down in recent years. During the financial crisis so...
Mobile use is exploding in the banking scene. If you are a retail bank today in the developed world and you don’t have an app for your customers, you are increasingly becoming an exception. Certainly ...
Ok, so if you think we're done with the whole "when is a mobile payment a payment" argument, think again. The reality is that the biggest evolution in payments is not about Visa, Mastercard,...
There has been some debate on Finextra of late as to whether Mobile Wallets and Payments are mainstream, or whether we are still years off seeing them have some real impact on commerce and payments. I...
Last year the US contributed close to 20% of the world's GDP despite coming off the back of the biggest economic downturn since the 1930's Great Depression. The US, UK, Germany, Russian and CIS State...
Recent research has shown that banks spend more on IT than any other industry sector (See Deutsche Bank Research - IT in banks: What does it cost?). In fact, on average banks expend 7.3% of their bud...