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As COVID-19 evolves and continues to impact our world, it’s creating new challenges for business. Unfortunately, credit union members seem to be suffering more. According to a recent Gallup poll in
Now dubbed The Great Lockdown, the COVID-19 pandemic has sent economies around the world into recession. In the March quarter, Australia’s GDP fell for the first time in nine years, decreasing by 0.3...
In one of the office discussions I heard a colleague say – “The bank you thought you would be in 2025 is the bank that you need to be tomorrow!”. This was such a ‘powerful’ statement that it got stuck...
WWDC worldwide developer conference is largely dedicated to developers however the opening keynotes provides a glimpse into what’s coming for customers. The showcase event on 22nd June 2020 was very d...
The short answer is yes…. sometimes to both. However, there is a huge change underway and enough evidence to suggest that customer and competitive pressure alone will drive more change, even without f...
As Starling, Revolut, Monzo and Tandem bank all seek further investment, questions are being raised whether there is funding round fatigue among investors due to a lack of clarity around margins and d...
Over the past few years, interest has risen in digital-first banking, blockchain technology, automation and the concept of digital banking profiles. And as we head into the 2020s, we’ll see further tr...
It won’t be a surprise to anyone that the explosion in connected devices continues. Based on research by Ericsson, it is predicted that by 2022 there will be 29 billion connected devices. These dev...
Which? has released a research report showing more than a third of bank branches have closed in the last five years. The consumer group found that 3,303 branches closed between January 2015 and Augus...
The impact of the rapidly evolving digital landscape, with more and more new technologies making their way, can be seen in almost every aspect of our lives. One of the industries that have been impact...
With high-tech Conversational Banking platforms, the art is designing a great experience centered on words – written and spoken. This represents a shift from traditional design (which focuses on conte...
Disruptive technologies are challenging traditional bank business models and changing how banks interact with their customers. Cores are being modernized, and artificial Intelligence (AI) and machine ...