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Community banks and Credit Unions buy most of their technology from the core banking system providers. So they aren’t terribly excited about buying directly from a FinTech. There are four main core sy...
It struck me today that a brief history of booking and paying for taxis provides quite a nice illustration of what’s happened to payments over the past 20 years or so. Here’s my experience. Evolution ...
At first blush, you might think the kind of Artificial Intelligence applications that are deployed in industrial contexts would have nothing to do with financial services. Whether we’re talking manufa...
Like any new technology, blockchain is morally neutral. It can be used to decrease costs and inflate bank profits. It can be used to expand the reach of financial services to the world’s poorest peo
In my 30+ years working in financial services, I have participated in the purchase of $100 million of financial technology. In the course of this, I interacted with many different kinds of softwar...
Blockchain (distributed ledger) technology is at the height of the hype cycle. VC funding so far has exceeded $1 billion. Banks, payment and clearing systems, government agencies and service provider...
Think of this as a Hyde Park Corner moment. I get passionate about things. It drives my wife crazy. As a long-time banker and technologist, I want to see banking transformed by digitization. As a huma...
Many Fintech firms selling to banks have unrealistic expectations. Bankers are born skeptics, and banks don’t change easily. Selling to banks is hard! When it comes to Fintech firms, especially the ne...
Banks can meet changing customer expectations, but it won’t be easy. Partnering with the best Fintech firms will be a tremendous help. But what will characterize the best Fintechs? This is the fourth ...
Most banks have high priority digital initiatives. But they are still falling further behind in customer satisfaction. In this blog, I will explain and propose steps pathfinder banks can take. Banks u...
A simple concept, well executed. That is Active Hours, a Fintech solution that pays employees who live paycheck to paycheck as soon as they have earned their pay, rather than two weeks later. The Act...
Customers are changing their expectations of everyone. Especially banks. The Connected Customer wants banking services that integrate with their connected life. If banks struggle to understand, but if...