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The Asia Pacific region is a growing hub for innovation in global financial services, driven by initiatives such as Singapore's FinTech & Innovation Group (FTIG). Mobile banking and payments are g...
Tuesday at the Standards Forum saw the official launch of the ISO 20022 Harmonisation Charter. Compère Muir, always in danger of breaking into a song when you shove a mike in his hand, thankfully spa...
The most shocking revelation of the V.W saga was that the regulators were either asleep or cheating in their duties and knew this since early 2014 . The very questioning of our regulators is now the ...
You need not be a celebrity or some big wig to suffer the devastating fallout of your online images (and videos) being stolen or used without your permission. So how does someone steal your image or u...
Capgemini Consulting and RBS recently released WPR 2015 it is quite comprehensive study of the manner in which payments industry is growing globally. Below mentioned is my takeaway (Also added a few p...
Rogue traders continue to cause catastrophic damages to banks. It’s no great surprise then that the incentive for banks to detect – and prevent – such illegal activities is extremely high. Inevitably ...
The payments world is both complex and complicated: Complex because of the many different parts that need to come together to facilitate the movement of value; and Complicated because the parts are i...
Now, don’t get me wrong, I am a fan of all payment methods - I believe there is a place in society for each of them. I am particularly enamoured with my contactless card, and get annoyed when I’ve alr...
In the digital banking business, we love to complain about how hard it is to find the right balance between security and usability. Today's users are tech-savvy. They are connected 24/7, spending lots...
Customer service experience is highly prone to disruption today. Disruptive technologies today have taught banks to be on the lookout for new entrants that offer better substitutes to their products, ...
The need for market practice has not changed simply because we have introduced a new syntax… in fact, for a good number of years market practice organisations such as ISITC have shifted the focus of t...
Ever since I have been blogging on the topic on mobile payments over the past few weeks, the themes around "mobile commerce","mobile payments" and "mobile wallets" contin...