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A Finextra Member

ING gives customers what they want

I have to say that ING Direct appears to been listening to the customer on the call centre issue. In a letter to account holders the CEO offers thanks to customers for their confidence in turbulent t...

03 Nov 2008
Whatever...
Sriram Natarajan

I too have a dream........ I want to be a bank!

As the Central banks across the world are pumping money into banks and the rest of the economic world watches the bailout, it is no wonder that every entity now wants to be a bank. And why not, you le...

03 Nov 2008
A Finextra Member

Learn Chinese if you want cheaper Microsoft software

The Chinese have been negotiating with Microsoft to lower the price of their software in an effort to reduce piracy. Microsoft has adopted an approach in China where pirated software or at least versi...

02 Nov 2008
Whatever...
A Finextra Member

Australian Govt makes it easier to switch banks

The Australian government has been threatening to make it easier for customers to switch banks and have announced their solution goes live today. I don't know about the timing, seeing nearly everyone...

01 Nov 2008
Whatever...
A Finextra Member

How to make online banking and e-commerce secured

https://www.finextra.com/finchannel.asp?topic=security Published: 31 October 2008 - 15:53 Trojan steals 500,000+ bank and card details The login credentials for hundreds of thousands of online

01 Nov 2008
Uri Rivner

October Surprise

I just came back from RSA Conference Europe, which – as always – is an amazing time of the year. One particular perk of this event was the public display of the Engima machine, believed by the German...

31 Oct 2008
Online Banking
A Finextra Member

Business Integrity

The financial services industry has been taking a bit of battering over the last few years with executives of leading institutions behaving in a way that goes way beyond greed and moral responsibility...

31 Oct 2008
EBAday
Matt White

Des O'Connor hit by card scam

Sarkozy isn't the only recent high profile victim of fraudsters. Des O'Connor - British chat show host and famously bad singer - was taken for around £1000 by a shop assistant who used his mobile ph...

31 Oct 2008
Whatever...
Steve Ellis

When the markets are so bad, if in doubt, pray

US political blog Wonkette covers the curious incident of prayers being offered to the Wall Street Bull to fix capitalism. It's all well beyond my ability to explain - but didn't the market blip up a ...

31 Oct 2008
Whatever...
Elton Cane

Business practices no longer patentable in the US

This ruling is going to have a huge impact on the financial and software industries if it's not overturned on appeal (which I hope it isn't). Interesting to see that State Street Bank started the que...

31 Oct 2008
Business Knowledge for IT
Elton Cane

Looking at the president's bank account 'for fun'

French police have arrested six people in their investigation into the high-profile fraud attack on President Sarkozy, but believe they are only minor figures in a wider plot. What's more interesting ...

31 Oct 2008
Transaction Fraud Systems and Analysis
Elton Cane

Breaking down a bank's IT budget

It's not often that you see a full breakdown of exactly how much money a bank has spent on different projects within its overall IT budget. At least not in the public domain. But at Westpac's earnings...

31 Oct 2008
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