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As we're wrapping up the loose ends from Toronto, the thing I keep coming back to is how different the conversations were than they have been in the past. I spoke to a lot of people, primarily from fi...
Motivated by years of recession or a few terrifying minutes of market depression, last week was exciting for remedial action by regulatory authorities. Large financial institutions are looking at high...
In a time of extreme economic sensitivity I was surprised to read details of a Simon-Kucher research exercise which concluded that the average price consumer are willing to pay to load a prepaid NFC e...
This week UK banks found themselves in a league table that none of them wanted to lead. The UK Financial Services Authority revealed the banks with the most customer complaints with Barclays perched i...
Last week a survey commissioned by Orange Business UK announced that eight out of ten UK medium and large financial firms were unaware of the Financial Service Authority’s (FSA) impending mobile recor...
Yes, sadly I died at 4.20pm today! This was the only solution to enable BT to merge my phone line (in my name) with my broadband account (in my wife’s name) in order to take up the offer of a joint p...
The promise of using our mobile phones as wallets, replacing our credit cards and cash, is a promise that has yet to arrive, but now seems to be just around the corner. Some weeks ago for example, Mas...
(1/4) In the ever-growing complexity of today’s E-commerce world, organizations are facing more and more the challenge of understanding their own needs and identifying and selecting the appropriate b...
Dear Bank IT Manager, My most sincere apologies for being so quiet all this time. But I have been rather busy these last weeks… Did I mention in my latest post that P&L complexity should not be un...
What we (collectively) did right when launching e-invoicing in Finland and recommend: 1. Banks joined collectively with invoice portals and file transfer > payment automation was improved, financi...
In 1990, when only the government and a number of universities were using the Internet, there were 357 unique pieces of malware. The need for security began with desktop computing when the only means ...
There’s no way around it – EMV transition planning will be complicated. However, while EMV is a complex specification, the good news is that it can grow over time. Thus the key is to implement an infr...