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A Finextra Member

Who's hoarding cash? Naughty, you'll be in trouble!

It's difficult to see much effect in the marketplace at the moment, at least not in the US. Claims are rife that banks are hoarding cash, even the cash that Treasury is handing out. There'll be some s...

26 Oct 2008
Whatever...
A Finextra Member

No to cycling

UK women may have triumphed in the recent Olympic Games but it looks like the women of the UK aren’t so keen on cycling. Research shows that over half of women will not cycle to work because they’re w...

24 Oct 2008
Women in Technology
A Finextra Member

CRAs

Actually, CRAs should be made to contact - independently - the subject whenever there is a change to their status (for example, a credit check is requested by a lender) and receive independent confirm...

24 Oct 2008
A Finextra Member

Time to Switch off the IVR

Over the last couple of days, I've had occasion to phone a couple of companies that use IVRs, and it has reminded me just how awful the experience is. In both cases, I had to go through 4 or 5 levels ...

24 Oct 2008
Online Banking
A Finextra Member

Free mobile phone for mobile banking? Wow!

Reading the post from Brandon McGee, I was amazed that a bank is giving away quite good level new mobile phones to use their mobile banking. Sure, you have to open an account and sign for 2 years. htt...

24 Oct 2008
Finance 2.0
A Finextra Member

Mobile Payments and Balances - Not Banking For Now

It isn't hard to see why customers prefer to do their banking and bill-paying using a PC, rather than a mobile. Well it is hard to see, and that's the problem. Those tiny little mobile screens aren't ...

24 Oct 2008
Innovation in Financial Services
A Finextra Member

Data Mining , Credit Ratings - Bank Tactics in Spotlight

A recent article in the New York Times has provoked some heated discussion as to the level of culpability banks and credit reference agencies share for the credit crash after it was revealed that they...

23 Oct 2008
Innovation in Financial Services
A Finextra Member

The servicing backbone: no department is an island

John Donne’s famous saying, ‘no man is an island, entire of itself’, is as true today as it was when he wrote it 400 years ago. And it is particularly relevant at a time of economic downturn, when th...

22 Oct 2008
A Finextra Member

Behind the APACS numbers

The fraud results released by APACS are generally as expected in the industry, with steady increases in card-not-present (CNP) and counterfeit card fraud, however there are a few numbers that raise qu...

22 Oct 2008
A Finextra Member

Interest-Free Periods On Credit Cards: A Common Mistake

Interesting little article in the Press the other day which said that, because some card issuers had reduced their ‘interest free periods’, customers who habitually paid interest would be paying £3 mi...

22 Oct 2008
Online Banking
A Finextra Member

Phishing is an old problem in new form

With the growth of a new finance method or channel timeless fraud methods will take on new forms, and people will continue to incorrectly declare that the problem is limited to the new channel. Phishi...

21 Oct 2008
A Finextra Member

Deliver My Statement In A Wheelbarrow

I'm just wondering what will happen to my bank statement when contactless takes off - assuming I use it. When I think about the large number of cash payments (30p here, 60-odd p there, a couple of qu...

21 Oct 2008
Innovation in Financial Services

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