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There is a very early emergence of Chatbot capabilities being enriched by Blockchain. There are three distinctive use cases: Conversational Customer Consent Certain types of Chatbots provide a viabl...
I commute and stay in London each week and find the logistics of booking travel and accommodation painful. I have varying requirements for travel times, accommodation preferences and a strong desire f...
[Please note these are my personal views and should not be assumed to be the offical position of my employer] This is an exciting time for Blockchain and there is no shortage of hype. Over the past ...
The Equifax debacle demonstrate the danger lurking into a very outdated, non-customer friendly and absolutely not transparent approach to data. The market is sanctioning Equifax before the regulators ...
If Day 1 is January 3 then Day 2 is any time after that. Implementing systems day 2 may be prove to be a smarter way to invest in compliance and productivity. European market regulators will go-liv...
Banks must shift from channel- and transaction-driven approach, to focus on individual customers Financial institutions have been trying to keep up with the ever-changing digital landscape and custome...
In its consultation for changing RTS 1, published yesterday, ESMA suggests that the tick size regime should also be extended to Systematic Internalisers. I don’t want to discuss whether it is a sensi...
Can IoT transform last mile delivery of financial services to rural India? While rural banking in India is heavily reliant on channel partners and distribution networks, an emphasis on digitizing and ...
They say imitation is the sincerest form of flattery. Challenger banks are doing what their name suggests, and research indicates they are gaining ground. For established lenders, replicating the char...
I bank with one of the UK big five. You probably know it. I use their app, which has all the standard security features you would expect from a modern mobile banking app, for checking my accounts and ...
As is widely known, there was a severe cash crunch in India on the back of the demonetization of high value currency notes a year ago. To ease the pain, the government of India made a big push to prom...
The use of application programming interfaces (APIs) is presenting a world of possibilities to financial institutions. They enable the flow of information between applications and gives institutions t...