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When it comes to technology, financial institutions are up to their knees in regulations, security measures and legacy infrastructure, which make them slow to adapt to new trends. The last few years h...
The question of whether financial institutions (FIs) should be required by law to do more to protect their customers’ interests has been debated for several years, with many suggesting that regulation...
No, I don’t mean that DNA testing or biometrics necessarily have to be part of every security system, for every financial services firm out there. What I do want to explore, is how financial services ...
Are you familiar with Transaction Reversal Fraud (TRF)? If you are, I’m sure you’ll be aware of the considerable impact it has on the industry. With thousands of incidents reported annually, TRF has a...
What's more important – the payment method or having a choice of how to pay? For me the choice is important and how I pay will often be dictated by the transaction type. I regularly use cash, and it s...
Open banking is forcing banks to think twice. It’s making them consider how agile they are, how they interact with customers and whether they have the right culture to support a rapidly changing envir...