18 August 2017

Ray Connolly's Blog

Archive for: March, 2017
Ray ConnollyZarion Software (www.zarion.com) - Dublin

Financial Services and Enterprise Work Management - There is a Way

22 March 2017  |  4070 views  |  0 comments | recommendations Recommends 0

"Work, it needs to be managed up front" A lot has been written to date about the Digital Customer Journey within the Financial Workplace and the end to end process designed to put the customer first, keep them happy and address their needs. In essence, it’s all about mapping the customer experience across each potential touchpoint to en...

TagsRetail bankingInnovationGroupTrends in Financial Services
Ray ConnollyZarion Software (www.zarion.com) - Dublin

The future of Work Management in the Financial Workplace

20 March 2017  |  4028 views  |  0 comments | recommendations Recommends 1

"The future will happen, it’s not only inevitable it’s unavoidable" The world of work is currently going through a radical change. It’s not so long ago that it was about having the same job for life, learning what to do and getting comfortable with the tasks on hand. Changes in work patterns and skills coupled with the demands for flexib...

TagsRetail bankingInnovationGroupInnovation in Financial Services
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