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Joe Dunphy

Digitalizing the Client Lifecycle to Create Golden Moments of Client Interactions

Having seen so much turmoil over the past decade, the financial services market is finally switching gear, moving away from an almost compulsive focus on regulatory compliance and towards a more custo...

02 Oct 2018
Digital Banking Trends
Joe Dunphy

3 Regulatory Client Outreach Challenges

At a recent Fenergo industry roundtable event, the topic of Regulatory Client Outreach took front and centre of the evening’s discussions. Around the table, representatives from some of the leading fi...

29 Nov 2016
Joe Dunphy

Regulatory Impact of Brexit

As noted by the FCA, in terms of immediacy, much UK regulation derived from EU legislation will remain applicable until changes are made by the UK Government and Parliament post-Brexit. Having said th...

05 Jul 2016
Joe Dunphy

Embracing a New Approach to KYC Client Reviews

“The need to do KYC client reviews is indisputable. However, the current approaches used to complete these are most definitely questionable.” Anti-Money Laundering (AML) and Know Your Customer (KYC) ...

10 Jun 2015
Joe Dunphy

Setting the Stage for Regulatory Change in 2015

Financial institutions have emerged from the rigorous regulatory and data demands of 2014 a little battle weary, suffering a few scrapes and scars, but otherwise unscathed. On a whole, 2014 will be re...

21 Jan 2015
Joe Dunphy

Institutional Onboarding in a Regulatory Storm

I’m often asked by clients and prospects about what I’m seeing in the market in terms of regulatory onboarding and entity data management. And what I see right now is that a regulatory storm is brewin...

19 Nov 2014
Joe Dunphy

KYC utilities and future of regulatory onboarding

The topic of KYC utilities was a strong focal point at recent roundtables that we held in New York and London. It appears that amid a tsunami of new and enhanced regulatory obligations, 2014 was the y...

04 Nov 2014