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Andy Hirst

Postcards From The Digital Edge: Innovation Lessons From The Best

In 1903, the President of the Michigan Savings Bank advised Henry Ford’s lawyer, Horace Rackham, not to invest in the Ford Motor Company. “The horse is here to stay but the automobile is only a novelt...

22 May 2017
Trends in Financial Services
Andy Hirst

Two key technologies driving Machine Learning in Financial Services

Predictive powers Many people wish they could predict what will happen next in the world. Many predictions are assigned to the waste bin of time very quickly. With hindsight, unforeseen factors come i...

24 Mar 2017
Andy Hirst

Machine Learning: Lessons for Banks From Self-Driving Cars

I read a McKinsey article the other day about 'cultural invisibility' - that tipping point when new technologies become so common they're taken for granted and become 'invisible'. Electricity, steam e...

17 Mar 2017
Andy Hirst

Big Data's Three Big Trends in 2016

Big Data’s Three Big Trends of 2016 Last year at Sibos, I talked in depth about some of the key learnings from Big Data projects. At the time, the industry was still getting to grips with the era of ...

22 Aug 2016
Andy Hirst

Reflections on Sibos 2015

In a word: Sibos. That major event on everyone’s calendar is done and dusted for another year. With Singapore still (relatively) fresh in our minds, I thought I’d sum up my key reflections. What topic...

03 Dec 2015
Andy Hirst

Top Ten predictions for analytics in banking in 2015

Top Banking trends for 2015 – Data and Analytics Here is my list of predicted trends in banking analytics in 2015 . Another year of significant growth in analytics is envisioned driven by regu...

13 Jan 2015
Andy Hirst

Big Data is the key to the future of digital services

Nowadays, big data isn’t so much big, as XXXL. Financial institutions are grappling with increased information demand in real time from both customers and regulators, while also finding optimal ways

23 Jun 2014
Andy Hirst

Driving digitisation: the big win-win for both sides

Empowered and connected like never before, customers want anytime, anywhere access to their financial data. Sounds like hard work and a big technology investment for banks? Actually, life is set to

19 May 2014
Andy Hirst

To be in-branch or not to be in-branch? That’s the question

It seems France and Britain still have little in common. Financial services institutions in Europe have different views about the future of in-branch banking, although they all agree that everyone v

12 May 2014
Andy Hirst

Give them the Omni Channel Expereince

Are today’s financial services customers increasingly frustrated by banks that are unable to meet their shifting requirements? Definitely. Growth in the use of smartphones and tablet computers opens u...

08 May 2014

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