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Archive for: February, 2014
Mitch MitchellPegasystems - Boston

Are You Playing Whack a Mole with Your Company Goals?

21 February 2014  |  3136 views  |  0 comments | recommendations Recommends 0

I need to improve my customer experience…oops, I just sent costs through the roof! I need to be compliant, but now my customer experience is just nasty. I need to sell more, but my marketing budget is less than last year! I need to be a magician to balance all these needs and goals! How can I possibly make it all happen at the same time? There ...

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