Welcome to Finextra. We use cookies to help us to deliver our services. We'll assume you're ok with this, but you may change your preferences at our Cookie Centre. Please read our Privacy Policy.
Let's face reality. Customers want what they want, when they want it and how they want it. In this new world, you have to adapt, and fast. A recent study from Facebook suggests millennial customers w...
Fintech firms understandably spend a great deal of time suggesting that financial institutions should put the customer at the centre of their strategy through technology. Financial institutions are in...
Recent days have seen two big shifts in the UK financial services industry towards greater participation, competition and innovation. New financial services firms are putting pressure on the Bank of ...
In an increasingly competitive financial services arena, financial institutions are pressured more than ever to meet the evolving wants and needs of their customers. This stress is putting each instit...