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On our blog, we write about solving the complex challenges that digital businesses face, but what about the challenges that continue to emerge from the rapid digitization of our society? These sets of...
With the European General Data Protection Regulation (GDPR) finally coming into effect on May 25, 2018 after years of negotiation and preparation, financial services companies are facing a major chall...
It’s no secret that the past decade has been rife with unprecedented challenges for financial services firms. With financial markets, technologies and regulatory requirements in a constant state of fl...
Something that was once considered science fiction is becoming a reality and, in turn, a monumental technology disruption. It’s no surprise that as the amount of data processed, analyzed and stored in...
Financial institutions are only beginning to scratch the surface with Robotic Process Automation (RPA), and much of the technology’s potential remains untapped. This is not to say that financial insti...
The evolution of customer behavior is happening faster than firms can change their business models, processes, and technology. This is forcing organizations, including an increasing number of non-tech...
There is no doubt that digital innovation has raised the bar in terms of customer experience and expectation across the banking industry. The increased popularity and adoption of social, digital and m...
Never before has there been a more challenging time for banks to serve their corporate clients. The financial crisis pushed an envelope of change through the financial markets, as well as other indust...
Software is increasingly driving competitiveness in financial markets but have banks arrived at the party too late? The increased use of digital channels amongst consumers along with their changing ne...
The move to mobile point of sale (mobile POS) is radically changing the face of customer interactions and payments in certain sectors, particularly in retail, as both customers and merchants grow incr...
With projected year-on-year growth in global data currently standing at around 40 percent Big Data has become a critical part of customer, supplier and operational relationships across every sector
Data Integration Is Key For Banks To Capitalize On The Digital Opportunity The digitization of customer experience is rapidly changing the traditional retail banking business model with the use ...