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As banks have moved from ledger-based accounting to core banking solutions, and from there to channel solutions and digital solutions, their business has undergone much modernization and innovation. B...
In the initial stages of banking, clear guidelines, acts and frameworks were required for customers to transact with the banking system. Regulations were required to frame rules to prevent money laund...
With the new banking licenses issued to Payment Banks by India’s banking regulator RBI, the country will witness new trends in digitized banking. The models can pave the way for a different customer e...
Digitalization involves exploring business models and platforms using digital technologies, devices or techniques to yield several benefits in various aspects of life. Digital solutions can simplify a...
Conventional banking is undergoing rapid transformation because of technology changes happening across the globe. The trusted brick and mortar infrastructure in which all transactions occurred through...
As banks across the globe go digital and compete with each other to provide digital offerings to retain existing customers and attract new ones, it would be interesting to understand how far they have...
The concept of digitization, referring to digital platforms, digital services or digital channels, has been making waves in the financial services industry across the globe during the past few years. ...
The maturity of a bank's digital services depends on the breadth of offerings and their consumption by customers through digital channels. The number of transactions happening through self-service cha...