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Blogs
Charles Platt

Experience: The real bond between bank and customer

Making major financial decisions is often emotive. Empowering users to make the right choices is possible if the best information is provided to them through a clear and effective user interface. Brin...

24 Jul 2019
Innovation in Financial Services
Charles Platt

PSD2 - 'Pop Idol' for Fintechs?

There is a dichotomy at the heart of talent shows like Pop Idol. Catapulting inexperienced people into the mainstream music business, controlled by distributors rather than producers, typically leads ...

11 Oct 2017
Business Knowledge for IT
Charles Platt

Why Star Wars’ robots are deliberately annoying

The Star Wars universe is filled with annoying robots; they are terrible workers, nervous, inattentive and sloppy. There is a good reason behind that. For George Lucas, it seems these flawed robots we...

18 Jul 2017
Capital Markets Technology
Charles Platt

Neither a Producer nor a Distributor be... in your IT Philosophy

Economics can teach us a few lessons in our approach to technology set-up. From an economic perspective there is a lot of risk in being a producer. It requires commitment to fixed infrastructure — buy...

26 Jun 2017
Banking Architecture
Charles Platt

Putting Artificial Intelligence to Profitable Use

It’s crunch time for the Big Data crunchers. Having lavished millions of dollars on data scientists to search for patterns in a deluge of digital information, banks and financial institutions need to ...

25 Apr 2017
Capital Markets Technology
Charles Platt

Capital Markets 2017: Choppy, Robotic and Pragmatic

Choppy regulatory waters and unprecedented political volatility will result in a more pragmatic approach from capital markets firms in 2017, even as they innovate into robo capabilities, automation an...

22 Dec 2016

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