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There's something about New York. The place exudes a sense of purpose. Broadway is the perfect place for a show and it seemed a fitting location for the Celent Innovation & Insight event. The them...
When my dad wanted to underline something as especially true, he would use the phrase "you can take that to the bank." If someone wanted to underline the chances of something making money, t...
Reports on customer loyalty may differ on the exact number of people who are changing banks, but they all agree that customers are getting more promiscuous. The bad news is that I don't think we've se...
When you're about 4 years of age, piggy in the middle is a fun game, but it kind of loses its lustre by the time you get to 5. At the tender age of 42, I don't ever want to play it ever again, but my ...
I'm not, by nature, a suspicious man. But whenever I receive an unsolicited email from an institution with which I hold any kind of account, I resist the convenient temptation of clicking on the link ...
When we recently bought a property, we had to engage the services of a solicitor in order to do the conveyancing. Part of the process involved a number of searches. A line of highly paid professionals...
The world has been in crisis now for 5 years. That is a year longer than World War I and a year shorter than World War II. To me, the word crisis implies a short moment of panic when something is goin...
Some things are very easy to put a value on such as a loaf of bread or a pint of milk. Services are harder to value and prices can vary wildly especially in different geographies. How much should we p...
Confidence is a powerful force. A lack of confidence can be devastating. Have enough confidence and you can achieve absolutely anything. All financial markets are underpinned by confidence. Currency r...
I have recently returned from the IBM Impact conference in Las Vegas. During the scant free time I had available, I took some time out to visit the local Apple store. As in all such stores, you are su...
Commander Edward John Smith had a reputation as a safe pair of hands. He had been a sailor for over 30 years and had been a captain for nearly a quarter of a century. He was decorated and saw service ...
There is nothing so unjust as when you have to pay for something that you think should be free or if you have to pay far more than the value that you perceive. News on the Internet, credit card annual...