28 March 2017


Archive for: 2016
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FinTech Chatbots - The Millennial Command Line

14 December 2016  |  14471 views  |  0 comments | recommendations Recommends 0

I have a confession to make - I'm not really a millennial! Despite my liberal use of emojis in my tweets and the word 'awesome', the fact of the matter is I missed out on the crucial millennial cutoff point by a few months. I'm Generation X. The good part about being a generational inbetweener is that I remember a time before smartphones, a time b...

TagsRetail bankingInnovation
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Was 2016 the year that retail banking changed forever?

06 December 2016  |  5466 views  |  1 comments | recommendations Recommends 2

You can say what you like about 2016 but it’s unlikely to be forgotten. Whereas the memory of most years quickly blur, there’s little doubt that the one just passed will be vividly remembered for a host of different reasons. Politically and culturally more has changed in the past twelve months than has done so in, arguably, the previous decade and...

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India demonetizes High Denomination currency - Opportunity for FinTech companies

09 November 2016  |  3004 views  |  0 comments | recommendations Recommends 0

In a swift move, Indian Government demonetized High Denomination currency with immediate effect. The move encourages citizens to get digitally empowered and go for cashless transactions. The scenario ...

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It just got competitive: The retail banking shake-up

07 November 2016  |  3687 views  |  1 comments | recommendations Recommends 0

Back in July when I wrote a piece on how retail banking customers continue to be underwhelmed, the Competition and Markets Authority were on the verge of suggesting new proposals that would shake-up t...

TagsRetail bankingInnovation
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Current challenges in fighting financial crime, part 2

27 October 2016  |  4792 views  |  0 comments | recommendations Recommends 0

In part one of this two-part blog on fighting financial crime, we talked about the factors that are converging to make the battle against financial crime more complex and costly in today’s financial w...

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The API in Transaction Banking

19 October 2016  |  8706 views  |  2 comments | recommendations Recommends 1

Within our industry we are always looking for the ‘next big thing’, from mobile payments, cloud, biometrics and behavioural biometrics through to Blockchain and Artificial Intelligence (machine intell...

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Cyber Attacks on Banks

19 October 2016  |  4701 views  |  0 comments | recommendations Recommends 0

Instances of Banks suffering cyber attacks are on the rise. Cyber attacks were reported this week on Banks in India. In fact Reserve Bank of India (India's Central Bank) came out with rigorous guideli...

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An industry matured: highlights from Mobey Day 2016

18 October 2016  |  1033 views  |  0 comments | recommendations Recommends 0

‘The banks are back’. If I had to use one phrase to reflect on Mobey Day 2016, this would be it. For a long time alarm bells have been ringing for banks in digital and mobile financial services: the m...

TagsRetail bankingInnovation
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Keys to successful marketing campaigns for Banks

18 October 2016  |  7140 views  |  0 comments | recommendations Recommends 0

With continued emphasis on cost reduction while fierce competition within the global financial services market is steadily growing, banks are faced with more challenging marketing goals than ever befo...

TagsMobile & onlineRetail banking
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Current challenges in fighting financial crime - Pt.1

04 October 2016  |  4140 views  |  0 comments | recommendations Recommends 0

As the threat and sophistication of financial crime continues to increase, financial institutions are challenged to stay one step ahead and ensure the highest level of protection for their organizatio...

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