24 July 2017


Archive for: 2009
a non-active Finextra member

Every Little Helps. The Tesco approach to over-limit Fees.

22 December 2009  |  9474 views  |  0 comments | recommendations Recommends 1

So ... The other day I tried to use my Tesco Finest Platinum Turbo-Nutter credit card, and the transaction was declined. Happens to the best of us I know, but it is paid off every month, and I had received text notification from First Direct that the debit had been made. I called the Customer Services at Tesco and was told that they could see th...

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Mini-Outsourcing - small but perfectly formed

22 December 2009  |  6090 views  |  0 comments | recommendations Recommends 0

The Outsourcing Paradigm What is the reason that many organisations do not pursue any form of outsourcing as a means to drive cost reduction and efficiency improvement? Could it be that past experience directs their thinking to major outsourcing projects using one of the leading vendors? Whilst major outsourcing projects deliver substantial benefit...

TagsPaymentsPost-trade & ops
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2010 crystal ball - retaining customer loyalty

18 December 2009  |  4108 views  |  0 comments | recommendations Recommends 0

With a new year (and a new decade approaching), it is time to look at what will be the next innovative technology in banking and loyalty. This year, banks have recognised more than ever, the need for ...

Retired Member
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Cheques are on the way out - so what's the alternative?

16 December 2009  |  8265 views  |  2 comments | recommendations Recommends 0

Today the Payments Council has announced the target deadline of October 2018 for the end of cheques as a form of payment in the UK. For banks, this is welcome news. Cheques are one of the most expensi...

TagsPaymentsGroupInformation Security
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Niche market for cheques.

16 December 2009  |  4257 views  |  3 comments | recommendations Recommends 0

So ... Can I see in the future, a time when RyanAir might provide free booking services for people who chose to pay by cheque?

Retired Member
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Is it the end of the road for women's networks?

04 December 2009  |  3925 views  |  1 comments | recommendations Recommends 0

Is it the end of the road for women’s networks? Elizabeth Harrin from The Glass Hammer blog wrote an interesting piece last week based on this question after attending an event hosted by Morgan Stanle...

GroupWomen in Technology
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Combatting phishing attacks

04 December 2009  |  3067 views  |  0 comments | recommendations Recommends 0

Cases of phishing attacks and hackers attacking customers’ email and bank accounts are occurring on a regular basis. In October CIFAS, the UK’s fraud prevention service, reported nearly 60,000 identit...

Retired Member
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Blind faith in PCI compliance leaves financial data exposed

03 December 2009  |  3013 views  |  0 comments | recommendations Recommends 0

The indictment of Albert Gonzalez for the theft of 130 million credit and debit card details from Heartland Payment Systems caught the headlines recently. Not for the indictment in itself or that Hear...

Retired Member
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Online fraud: the search for the missing link

02 December 2009  |  2922 views  |  0 comments | recommendations Recommends 0

Trusteer's release on the connection between phishing and individual's loss of log in information is quite interesting; what's needed for the financial technology and security now is to create an actu...

TagsRisk & regulation
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Investor genetics - not so surprising

02 December 2009  |  3234 views  |  0 comments | recommendations Recommends 0

There's a new study out that says investor behavior is almost half determined by genetic factors. Twins who were raised apart were compared to twins raised together, in terms of their investing prefer...

TagsRetail bankingGroupInnovation in Financial Services
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