Jeremy GriffithsMaritzCX - London
31 January 2017 | 5652 views | 2 | Recommends 0
Loyalty in financial services is not what it once was. Previously, people would remain with the same bank for decades. Now, with the ease of account switching, especially as improvements to the Current Account Switching Service have been announced, customers feel far less committed to their individual bank. Indeed, March 2016 was the record month...
TagsMobile & onlineRetail banking