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The view before the year started was that gross lending would increase, more lenders would launch, helping drive up intermediary market share and further regulation was not necessarily a good thing. F...
Recent research has found that UK mortgage lenders are bucking the trend when it comes to social media use. At a time when social media is transforming financial services providers’ relationships with...
Despite all the rhetoric the referendum was a recommendation not a legal fact. The PM, cabinet and Parliament can ignore the result and vote to remain in the EU if they so wish. The likelihood that th...
I was reading an article a few days ago on the plateau of ebook reader sales and the slow retreat back to paper (here), and of course this lead my thoughts back to our own industry – particularly the...
Before I answer, let me ask you if you’ve noticed like me that the European Commission has gone very quiet about the referendum. Cameron has stepped up the rhetoric but is not putting anything new on...
Recently I read a fascinating article on Bank branches key to fending off digital challengers in Finextra. The article talks about how the business of branch banking and customer behavior are changin...
Between the time this blog was published and you reading it, new fraud schemes will have emerged. Indeed, with the ever increasing number of, and methods for, payment transactions and the new supporti...
My previous post https://www.finextra.com/blogposting/12517/beware-the-financial-crime-bite-of-the-back-book talked about the dangers lurking in a firm’s back book of existing customers and how to fi...
Don't worry I'm not going to berate you to leave or stay. I'm more interested in how politicians have positioned the issues for us to discuss and the confusion they have caused. What I've tried to d...
When people start looking for solutions to financial crime, regulation and compliance there is a natural tendency to start with new customers, known as the ‘front book’. These new customers already...
In January I wrote that the PSR was one of the things to watch in this year, and I’ve been surprised by the amount of pace they have made in such a short time through their excellent forum. There has ...
The secret to successfully managing remote teams is in recognizing that it’s more a leadership role than a manager one. Too often I find that managers try to manage remote teams as if they were locall...