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Defending against fraud is difficult even in the best of times, and these are not the best of times. The gains achieved by making card transactions more secure have pushed fraud to the main gate of e...
So much for “praise in public and reprimand in private.” A teacher publicly reprimanding a student who launches a spitball in class demonstrates to everyone the consequences of certain behavior. Regul...
With 2011 drawing to a close, it’s clear that the year has seen exciting changes in mobile banking and payments, with innovative advancements to enhance the consumer experience being delivered. In par...
Consumers love alternatives, especially if the alternative is easy to use and already part of their everyday life. However, most consumers who undertake e-commerce using their mobile device are woefu...
T H I R T E E N T R U T H S O F P I P E L I N E M A N A G E M E N T Truth #1: The first truth of pipeline management is, as you might expect, that a strong pipeline avoids the quarter end crunch...
The holidays are, for some, an unbearably stressful time of year. The food, the parties, the relatives, and, of course, the gifts, all conspire to make miserable what should be fun and enjoyable. He...
As a result of OTC clearing reform – Dodd-Frank, EMIR – the cost of OTC deals is clearly going to rise, and spreads and volumes are going to fall. Who can make money in a market like that? With the co...
It baffles my brains that a bank would even consider buying 632 branches off Lloyds when they don't even have any investment in mobile banking. They have just made a big investment in the past and Ll...
Movement along the wealth continuum, where clients’ wealth can both rise and fall, has intensified in recent times and has brought with it a raft of challenges for wealth managers. Although investors’...
The festive period looms and it occurs to me that the whole idea of good will to all men doesn’t seem to extend to the political elite and a press corps bent on spreading gloom faster than the Eyjafja...
As most of us know, new FSA rulings came into force at the start of last month, demanding that regulated investment firms record all mobile phone conversations relating to transactions in certain mark...
NACHA, the Electronic Payments Association, is the organization that manages the development, administration and governance of the ACH Network. They recently proposed the Expedited Processing and Set...