17 January 2018

Innovation in Financial Services

A Finextra Community Group

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Archive for: July, 2010
Stanley EpsteinCitadel Advantage Ltd - Modiin

Is Mobile Banking a disaster waiting to happen?

31 July 2010  |  5955 views  |  1 comments | recommendations Recommends 0

The news this past week has been all about a Citibank mobile banking glitch. Apparently a flaw in a version of its iPhone m-banking application resulted in it improperly storing customer account information. Now this is something that could happen to anyone, you will say. But should it? The past year has seen an explosion of new banking services an...

Nick OgdenClearBank - London

It works over there so why not over here?

28 July 2010  |  5855 views  |  0 comments | recommendations Recommends 0

The EU’s 2009 e-money Directive aimed to enable the design of new, innovative and secure electronic money services. In some ways Europe has come a long way in this area: use of credit and debit cards, Electronic Funds Transfer, Electronic Banking and Chip and PIN authentication have all increased dramatically, a date has been set for the demise o...

TagsPaymentsRetail banking
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Colin Day
Colin DaySunGard - London

The Wolf is at the door - can he blow the bank down?

28 July 2010  |  4551 views  |  0 comments | recommendations Recommends 1

Last week saw me in New York, at what could prove to be a historic moment for both the US and potentially the world's financial markets, what with one of the widest sweeping shake-ups of US financial ...

TagsRisk & regulationWholesale banking
Bruno Joanides
Bruno JoanidesFree lance - Paris

Visa Inc.. becomes a Payment Institution !

27 July 2010  |  6268 views  |  0 comments | recommendations Recommends 0

On July 21 Visa Inc.. announced the completion of its acquisition of CyberSource Corporation (for a total of $ 2 Billion). This acquisition allows Visa to reinforce his mastery over the management of

Uri Rivner
Uri RivnerBioCatch - Tel Aviv

Fraudsters enjoy a summer holiday

27 July 2010  |  4872 views  |  0 comments | recommendations Recommends 0

It’s now summer on Triton. Don’t pack your holiday gear though; the average temperature on Neptune’s icy moon, which is about 30 times further from the sun than Earth, is -235 Celsius (-391 Fahrenhei...

Sanat Rao
Sanat RaoInfosys Technologies Ltd - London

Strategy No. 6: Knowing your customers is to keep them.

26 July 2010  |  4723 views  |  1 comments | recommendations Recommends 0

With confidence in the financial system taking a hard knock, few things are more important to banks at the moment than keeping customers happy. Talk about customer-specificity has been doing the round...

TagsRetail banking
Uri Rivner
Uri RivnerBioCatch - Tel Aviv

Social Trojaning

20 July 2010  |  4574 views  |  0 comments | recommendations Recommends 0

I went to my favourite fraud underground forum, bought my favourite Trojan kit (I like Zeus), and then I looked through the Build-a-Trojan checkbox list to see what the next step is. Find hosting. Hos...

Bruno Joanides
Bruno JoanidesFree lance - Paris

PSD : The EC gave yellow cards to 8 countries

20 July 2010  |  4075 views  |  0 comments | recommendations Recommends 0

European commission acts to ensure that 8 Member States (Cyprus, Greece, Spain, Poland, Romania,Sweden, Luxembourg and Austria) implement EU rules on payment services and public procurement redress ( ...

Brett King
Brett KingMoven - New York

Is Customer Experience innovation too hard for UK banks?

19 July 2010  |  5967 views  |  2 comments | recommendations Recommends 0

When you read a definition of Customer Experience you invariably will see two elements - the lifetime experience of the customer, and the total experience of the customer day to day as he engages in t...

TagsRetail banking
Retired Member
a non-active Finextra member

Why banks must change their identity verification processes?

17 July 2010  |  4369 views  |  0 comments | recommendations Recommends 0

I want to ask something to my bank - about some transaction on my credit card account. So I call in to the call center. After the usual niceties exchange, the Support Guy on the phone asks me: SG

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Founded by Elton Cane
Date 12 Nov 2007
Group profile
A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
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